Orders are prepared after payment has been confirmed. Our standard processing period is 1–3 business days. Processing may take longer during holidays, high-volume periods, or when order details require verification.

Available carriers and service levels are shown during checkout where applicable. Current shipping methods: USPS, UPS, FedEx, or other approved carriers available at checkout.

Estimated domestic delivery: 2–5 business days after shipment.

Delivery estimates begin after an order is dispatched and are not guaranteed. Carrier conditions, weather, and other events outside our control may affect arrival.

Shipping costs are calculated at checkout based on destination, package weight, and selected shipping service. Charges will be displayed before an order is submitted.

When tracking is available, details will be sent to the email supplied at checkout after dispatch. Tracking may take time to update after a label is created.

If a package is delayed or appears lost, contact us at support@puravitasolutions.com. We will review tracking information and, when appropriate, open a carrier investigation before determining refund or replacement eligibility.

Customers are responsible for providing an accurate address. Additional shipping charges may apply for reshipment due to an incorrect or incomplete address.

International shipping is not currently offered. Duty, tax, customs, and refusal terms for international shipments are not applicable while international shipping is unavailable.

For shipping questions, contact support@puravitasolutions.com and include your order number.